Frequently Asked Questions

Krishna Enterprises works with reputed brokers and shipping agents at the origin & destination points of your package. We are an authorized agents for major shipping liners including Economy Express & Internationl Express .
We have various options for transit time. You may choose from either our Economy service or our Express service. Our Economy service delivers within a 8-12 business days time and our Express service delivers within a 3-6 business days transit time for our International shipping services. Please call our customer support team to confirm transit times.
Krishna Enterprises provide packaging services. You can send fragile items by properly packing the stuff on your end or Krishna Enterprises can also provide you Proper Packing with Strong Packing Stuff( Wooden/ Thermocole Etc. ) on Extra Charges but still there’s a possibility that the fragile items might get damaged in the transit. So Customer can Make own Insurance or Krishna Enterprises Can make 100% Insurance on Damage/ Lost at the rates of 3% on Invoice Value
There’s not a Clear cut way to know the exact amount of the customs duties that will be charged to the consignee. Custom department has the complete rights to scrutinize the shipments and implement the duties based on the items you are sending, so custom duties will be paid by Consignee or Consignor
Yes, we do pick packages from ALMOST any part of the world. Pickup charges may or may not apply depending on your pickup location. Additional charges may apply for out of area pickup or remote area pickup. Please contact our customer support team to learn about pickup charges for your shipment. Once you schedule your shipment on our website we will notify you if shipment is out of area coverage and cannot be pickup up.
YES the Company provide packaging services as per consent of sender which is Chargeable according to type of packing (Wooden/ Thermo Cole Etc.)
Can Krishna Enterprises Purchase product and send to us in USA, Canada, Australia UK Dubai etc.
Custom duty or Import duty are depend on country and it’s the responsibility of Receiver , if any customer want to pay duty from origin Country then we provide DDP option and need Pre Alert before booking , Krishna Enterprises are not responsible for any custom duty charges.
Krishna Enterprises allow cash transactions also So Payment can be done through Cash/NEFT/RTGS, IMPS, Debit / Credit Card, PayPal, Western Union, Paytm or any other mode Debit / Credit Card attract a transaction fee of Rs 50 or 3% of transection value which is to be borne by the customer. PayPal attracts a fee a 12% (FOREX fee and transaction fee) which is to be borne by the customer.